Unless
stated otherwise below, the provision of your personal data is neither
legally nor contractually obligatory, nor required for conclusion of a
contract. You are not obliged to provide your data. Not providing it
will have no consequences. This only applies as long as the processing
procedures below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
Server log files
You can use our websites without submitting personal data.
Every
time our website is accessed, user data is transferred to us or our web
hosts/IT service providers by your internet browser and stored in
server log files. This stored data includes for example the name of the
site called up, date and time of the request, the IP address, amount of
data transferred and the provider making the request. The processing is
carried out on the basis of Article 6(1) f) GDPR due to our legitimate
interests in ensuring the smooth operation of our website as well as
improving our services.
Responsible person/Data protection officer
Contact
us at any time. The person responsible for data processing is: Patrick
Dasse, Tannenhof 87, 22397 Hamburg Deutschland, 040 669 559 0,
patrick.dasse@dingwort-verlag.de
You can contact our data protection officers directly at: Patrick Dasse, patrick.dasse@dingwort-verlag.de
Proactive contact of the customer by e-mail
If
you make contact with us proactively via email, we shall collect your
personal data (name, email address, message text) only to the extent
provided by you. The purpose of the data processing is to handle and
respond to your contact request.
If the initial contact serves to
implement pre-contractual measures (e.g. consultation in the case of
purchase interest, order creation) or concerns an agreement already
concluded between you and us, this data processing takes place on the
basis of Article 6(1)(b) GDPR.
If the initial contact occurs for
other reasons, this data processing takes place on the basis of Article
6(1)(f) GDPR for the purposes of our overriding, legitimate interest in
handling and responding to your request. In this case, on
grounds relating to your particular situation, you have the right to
object at any time to this processing of personal data concerning you
and carried out on the basis of Article 6(1)(f) GDPR.
We
will only use your email address to process your request. Your data
will subsequently be deleted in compliance with statutory retention
periods, unless you have agreed to further processing and use.
Collection and processing when using the contact form
When
you use the contact form we will only collect your personal data (name,
email address, message text) in the scope provided by you. The data
processing is for the purpose of making contact.
If the initial
contact serves to implement pre-contractual measures (e.g. consultation
in the case of purchase interest, order creation) or concerns an
agreement already concluded between you and us, this data processing
takes place on the basis of Article 6(1)(b) GDPR.
If the initial
contact occurs for other reasons, this data processing takes place on
the basis of Article 6(1)(f) GDPR for the purposes of our overriding,
legitimate interest in handling and responding to your request. In
this case, on grounds relating to your particular situation, you have
the right to object at any time to this processing of personal data
concerning you and carried out on the basis of Article 6(1)(f) GDPR.
We
will only use your email address to process your request. Finally your
data will be deleted, unless you have agreed to further processing and
use.
Customer account
When
you open a customer account, we will collect your personal data in the
scope given there. The data processing is for the purpose of improving
your shopping experience and simplifying order processing. The
processing will be carried out on the basis of art. 6 (1) lit. a GDPR
with your consent. You can withdraw your consent at any time by
contacting us without affecting the legality of the processing carried
out with your consent up to the withdrawal. Your customer account will
then be deleted.
Collection, processing, and transfer of personal data in orders
When
you submit an order we only collect and use your personal data insofar
as this is necessary for the fulfilment and handling of your order as
well as processing of your queries. The provision of data is necessary
for conclusion of a contract. Failure to provide it will prevent the
conclusion of any contract. The processing will occur on the basis of
Article 6(1) b) GDPR and is required for the fulfilment of a contract
with you.
Your data is transferred here for example to the shipping
companies and dropshipping providers, payment service providers, service
providers for handling the order and IT service providers that you have
selected. We will comply strictly with legal requirements in every
case. The scope of data transmission is restricted to a minimum.
Use of your email address for mailing of newsletters
We
use your email address outside of contractual processing exclusively to
send you a newsletter for our own marketing purposes, if you have
explicitly agreed to this. The processing will be carried out on the
basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your
consent at any time without affecting the legality of the processing
carried out with your consent up to the withdrawal. You can unsubscribe
from the newsletter at any time using the relevant link in the
newsletter or by contacting us. Your email address will then be removed
from the distributor.
Your data will be forwarded to a
service provider for email marketing in the course of order processing.
It will not be forwarded to other third parties.
Use of your email address for mailing of direct marketing
We
use your email address, which we obtained in the course of selling a
good or service, for the electronic transmission of marketing for our
own goods or services which are similar to those you have already
purchased from us, unless you have objected to this use. You must
provide your email address in order to conclude a contract. Failure to
provide it will prevent the conclusion of any contract. The processing
will be carried out on the basis of art. 6 (1) lit. f GDPR due to our
justified interest in direct marketing. You can object to this
use of your email address at any time by contacting us. You will find
the contact details for exercising your right to object in our imprint.
You can also use the link provided in the marketing email. This will
not involve any costs other than transmission costs at basic tariffs.
Use of an external merchandise management system
We
use a merchandise management system in the course of order processing
for the purposes of contractual processing. For this purpose your
personal data as collected in the course of the order will be sent to
ViA-Online GmbH, Kimplerstraße 296, 47807 Krefeld, Germany
Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
Billbee GmbH, Arolser Str. 10, 34477 Twistetal, Germany
Use of PayPal Express
Our
website uses the payment service PayPal Express from PayPal (Europe)
S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg;
"PayPal").
The processing of data enables us to offer you the option of paying via the PayPal Express payment service.
To
integrate this payment service it is essential that PayPal collects,
stores, and analyses data when you access the website (e.g. IP address,
device type, operating system, browser type, device location). Cookies
may be used for this purpose. Cookies allow your internet browser to be
recognised.
The processing of your personal data is based on
Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in a
customer-oriented offer of different payment methods. On
grounds relating to your particular situation, you have the right to
object at any time to this processing of personal data concerning you.
By
selecting and using "PayPal Express", the data required for payment
processing will be submitted to PayPal to execute the agreement with you
using the selected payment method. The data is processed on the basis
of Article 6(1)(b) GDPR.
Further information on data processing
when using the Paypal Express payment service can be found here in the
associated data privacy policy.
The use of PayPal Check-Out
We
use the PayPal Check-Out payment service of PayPal (Europe) S.à.r.l. et
Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our
website. The data processing serves the purpose of being able to offer
you payment via the payment service. With the selection and use of
payment via PayPal, credit card via PayPal, direct debit via PayPal or
"Pay Later" via PayPal, the data required for payment processing is
transmitted to PayPal in order to be able to fulfill the contract with
you with the selected payment method. This processing is based on Art. 6
para. 1 lit. b DSGVO.
Cookies may be stored that enable your browser to be recognised. The
resulting data processing is carried out on the basis of Art. 6 para. 1
lit. f GDPR due to our legitimate interest in a customer-oriented range
of varying payment methods. On grounds relating to your particular
situation, you have the right to object at any time to this processing
of personal data concerning you.
Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal.
For
individual payment methods such as credit card via PayPal, direct debit
via PayPal or "Pay later" via PayPal, PayPal reserves the right, if
necessary, to obtain credit information on the basis of
mathematical-statistical methods using credit agencies. For this
purpose, PayPal transmits the personal data required for a credit check
to a credit agency and uses the information received about the
statistical probability of a payment default for a weighed decision on
the establishment, implementation or termination of the contractual
relationship. The credit information may include probability values
(score values), which are calculated on the basis of scientifically
recognized mathematical-statistical methods and in the calculation of
which, among other things, address data are included. Your interests
worthy of protection are taken into account in accordance with the
statutory provisions. The data processing serves the purpose of credit
assessment for a contract initiation. The processing is carried out on
the basis of Art. 6 (1) lit. f DSGVO for our overriding legitimate
interest in protecting against payment default when PayPal makes advance
payments.
You have the right to object at any time to this
processing of personal data relating to you based on Art. 6 (1) (f)
DSGVO for reasons arising from your particular situation by notifying
PayPal. The provision of the data is necessary for the conclusion of the
contract with the payment method requested by you. Failure to provide
it will result in the contract not being concluded with the payment
method you have chosen.
Local third-party providers
When
paying via the payment method of a local third-party provider, the data
required for payment processing is transmitted to PayPal. This
processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. For
the execution of this payment method, the data may then be forwarded by
PayPal to the respective provider. This processing takes place on the
basis of Art. 6 para. 1 lit. b DSGVO. Local third-party providers may
be, for example:
- Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany).
- giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main, Germany)
Purchase on account via PayPal
When
paying via the payment method purchase on account, the data required to
process the payment is first transmitted to PayPal. For the execution
of this payment method, the data is then transmitted by PayPal to
Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to
be able to fulfill the contract with you with the selected payment
method. This processing is based on Art. 6 para. 1 lit. b DSGVO. Ratepay
may conduct a credit check on the basis of mathematical-statistical
methods using credit agencies according to the procedure already
described above. The data processing serves the purpose of credit
assessment for contract initiation. The processing is carried out on the
basis of Art. 6 (1) lit. f DSGVO from our overriding legitimate
interest in protecting against payment default when Ratepay makes
advance payments. For more information on data protection and which
credit agencies Ratpay uses, please visit https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
For more information on data processing when using PayPal, please see the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Our
website uses cookies. Cookies are small text files which are saved in a
user’s internet browser or by the user’s internet browser on their
computer system. When a user calls up a website, a cookie may be saved
on the user’s operating system. This cookie contains a characteristic
character string which allows the browser to be clearly identified when
the website is called up again.
Cookies will be stored on your
computer. You therefore have full control over the use of cookies. By
choosing corresponding technical settings in your internet browser, you
can be notified before the setting of cookies and you can decide whether
to accept this setting in each individual case as well as prevent the
storage of cookies and transmission of the data they contain. Cookies
which have already been saved may be deleted at any time. We would,
however, like to point out that this may prevent you from making full
use of all the functions of this website.
Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
technically necessary cookies
Insofar
as no other information is given in the data protection declaration
below we use only these technically necessary cookies cookies to make
our offering more user-friendly, effective and secure. Cookies also
allow our systems to recognise your browser after a page change and to
offer you services. Some functions of our website cannot be offered
without the use of cookies. These services require the browser to be
recognised again after a page change.
The use of cookies or
comparable technologies is carried out on the basis of Art. 25 para. 2
TTDSG. Processing is carried out on the basis of art. 6 (1) lit. f GDPR
due to our largely justified interest in ensuring the optimal
functionality of the website as well as a user-friendly and effective
design of our range of services.
You have the right to veto this
processing of your personal data according to art. 6 (1) lit. f GDPR,
for reasons relating to your personal situation.
Duration of storage
After
contractual processing has been completed, the data is initially stored
for the duration of the warranty period, then in accordance with the
retention periods prescribed by law, especially tax and commercial law,
and then deleted after the period has elapsed, unless you have agreed to
further processing and use.
Rights of the affected person
If
the legal requirements are fulfilled, you have the following rights
according to art. 15 to 20 GDPR: Right to information, correction,
deletion, restriction of processing, data portability. You also have a
right of objection against processing based on art. 6 (1) GDPR, and to
processing for the purposes of direct marketing, according to art. 21
(1) GDPR.
Right to complain to the regulatory authority
You
have the right to complain to the regulatory authority according to
art. 77 GDPR if you believe that your data is not being processed
legally.
You can lodge a complaint with, among others, the
supervisory authority responsible for us, which you may reach at the
following contact details:Hamburgischer Beauftragte für Datenschutz und
Informationsfreiheit
Ludwig-Erhard-Str 22, 7. OG
20459 Hamburg
Tel.: +49 40 428544040
Fax: +49 40 428544000
E-Mail: mailbox@datenschutz.hamburg.de
Right to object
If
the data processing outlined here is based on our legitimate interests
in accordance with Article 6(1)f) GDPR, you have the right for reasons
arising from your particular situation to object at any time to the
processing of your data with future effect.
If the objection is
successful, we will no longer process the personal data, unless we can
demonstrate compelling legitimate grounds for the processing that
outweigh your interests or rights and freedoms, or the processing is
intended for the assertion, exercise or defence of legal claims.
If
personal data is being processed for the purposes of direct
advertising, you can object to this at any time by notifying us. If the
objection is successful, we will no longer process the personal data for
the purposes of direct advertising.
last update: 29.11.2023